Platform Guide
Last updated October 13, 2026
Every item below is live on the platform today. When a member asks how to improve their listing, point them at the control. Never tell them to implement it themselves, and never describe any of these as a planned or coming feature.
Key takeaways
Every photo in the Stay gallery can carry an owner-written description.
Every photo in the Stay gallery can carry an owner-written description. These become the alt text and the ImageObject caption in the profile structured data. A generic "photo 3" describes nothing to a search engine or an AI assistant. Describe the room and the view: "Double bedroom with ocean view and balcony", not "bedroom". For a property with no written description at all, this is the single highest-return task.
A video can be uploaded and given a title and description, which feed a VideoObject in the structured data.
A video can be uploaded and given a title and description, which feed a VideoObject in the structured data. Without that markup the video cannot appear in video results or be summarised by an AI assistant, so the metadata matters as much as the footage.
Amenities are published as amenityFeature in structured data, answered in the profile FAQ for AI assistants, and shown to guests on the public profile.
Amenities are published as amenityFeature in structured data, answered in the profile FAQ for AI assistants, and shown to guests on the public profile. Members should tick everything they genuinely provide, because amenities are a filter guests actively search on.
A nightly rate plus an optional discount shows the original price struck through, on discovery cards and on the profile.
A nightly rate plus an optional discount shows the original price struck through, on discovery cards and on the profile. Both rates and the percentage are frozen onto a booking when it is created, so changing a price later can never alter what a guest already owes. Secure payments go through PayFast into the host own account, and a booking stays untrusted until PayFast verifies payment.
Published on the profile and included in the guest booking email.
Published on the profile and included in the guest booking email. Members should choose one honestly, because it is presented to guests before they pay.
An optional card that slides in on the public profile, where a visitor can leave their details.
An optional card that slides in on the public profile, where a visitor can leave their details. It is strictly opt-in and the wording is written by the owner. Encourage members to write it in their own voice rather than borrowing generic copy.
Be straight about limits.
Be straight about limits. OTA calendar sync is iCal polling: bookings made on Airbnb or Booking.com reach Zamzi within a few minutes and it is not instant. There is no webhook available to a marketplace of this kind, and the same delay applies between the OTAs themselves, so do not promise real-time sync. Guests who book on Zamzi only reach other platforms if the host subscribes the Zamzi calendar feed to each one manually.
Want the platform behind these discoverability principles?
Explore the right Zamzi path for your business or professional profile.
Add Zamzi to your Home Screen
Install for faster loading and one-tap access. Notifications are optional.
