1. Introduction

Welcome to Zamzi Connect. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy sets out how we collect, use, process, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Identification Information: Name, email address, phone number, and for certain verification services, your ID number.
• Profile Information: Professional details such as your job title, skills, professional summary, education, employment history, and any photos or documents you upload.
• Business Information: Company name, business type, industry, location, and other details related to your business profile.
• Usage Data: Information about how you use our website, such as profile views, clicks, and search queries.
• Technical Data: IP address, browser type, and version, time zone setting, and other technology on the devices you use to access this website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To create and maintain your profile on our digital directory.
• To enable you to be seen and found by potential employers or clients.
• To provide, operate, and maintain our services, including our AI assistant and premium applications.
• To process transactions and manage your subscriptions.
• To send you service-related communications, including verification emails, lead notifications, and security notices.
• To improve our website, services, marketing, and user experience through analytics.
• To comply with legal obligations and to protect the security and integrity of our platform.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your contact details, such as your WhatsApp number and email, are never displayed publicly on your profile. Instead, they are kept private and only used to facilitate contact through secure buttons ("Contact Me") or inquiry forms.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, your personal data is permanently removed from our systems.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or request the erasure of your personal data.

7. Cookies & Consent

A cookie is a small text file placed on your device when you visit our website. We group the cookies we use into two categories:

• Essential cookies: Required for the website and your account to function — for example, keeping you signed in, remembering security preferences, and protecting against fraud. These are set on a strict legal basis and do not require consent.
• Analytics cookies: Used to understand how visitors use the site so we can improve it (for example, Google Analytics 4, which sets _ga cookies). These are non-essential and are only set after you give consent.

When you first visit, a banner asks you to “Accept All” or choose “Only Essential”. Non-essential cookies and their scripts are not loaded until you accept. If you decline, analytics is never initialised and no analytics cookies are written.

You may change or withdraw your consent at any time by clearing the zamzi-connect-cookie-consent cookie in your browser settings and reloading the site. You can also block or delete cookies through your browser preferences, though blocking essential cookies may prevent parts of the website from working.

Under POPIA, our lawful basis for non-essential cookies is your consent; for essential cookies, it is our legitimate interest in operating a secure, functional website and performing our contract with you.

8. POPIA Compliance

Zamzi Connect complies with the Protection of Personal Information Act (POPIA), Act 4 of 2013. We act as a Responsible Party under POPIA and take all reasonable steps to ensure your personal information is collected lawfully, processed fairly, and stored securely.

• Information Officer: Amanda Harrison
• Company: Zamzi Connect (Pty) Ltd
• Registered address: Midrand, Gauteng, South Africa
• Email: connect@zamzi.co.za
• Phone: +27 77 458 4896

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the details above.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via our Contact Page or email connect@zamzi.co.za.